The Cultural Calibration Index™

Your AI has a culture. Is it yours?

The Cultural Calibration Index measures how closely your AI tools communicate the way your people do, across seven dimensions. Then we close the gap and prove it with a re-test.

Grounded in published research on cultural bias in AI.

Illustrative example
Team · Assistant v1
67
/ 100 overall fit
Context
62
Feedback
53
Disagreement
82
Hierarchy
63
Decisions
60
Trust
56
Time
92

Your AI speaks your language. It was not educated in your world.

5 of 5

OpenAI models tested, from GPT-3 to GPT-4o, defaulted to the values of English-speaking and Protestant European countries.

Tao et al., PNAS Nexus, 2024
Up to 29%

of countries saw no improvement, or got worse, when the AI was simply told which culture to adopt.

Same study
Over 85%

of an AI draft stayed in the emails professionals wrote. Drafts that didn’t fit their culture changed their writing the most.

Sakai et al., 2026

The bias is invisible to anyone it happens to fit. For everyone else, it’s a quiet tax on every message.

Seven dimensions of how people actually communicate.

Language is the surface. Underneath is how people give feedback, disagree, show respect and build trust. We measure your people and your AI on the same seven scales.

Your people
Your AI
The gap
01
Context
Do you spell everything out, or read between the lines?
ExplicitImplied
02
Feedback
Is criticism delivered plainly, or cushioned?
DirectSoftened
03
Disagreement
Is open debate healthy, or does harmony come first?
Open debateHarmony first
04
Hierarchy
First names with the CEO, or careful respect for status?
FlatDeferential
05
Decisions
Does one owner decide fast, or does the group agree first?
One ownerConsensus
06
Trust
Is it earned through delivery, or through relationship?
Through tasksThrough relationship
07
Time
Are deadlines fixed, or flexible?
FixedFlexible
Education & training

Workshops, classes, training & coaching.

The Cultural Calibration Index™ offers classes, seminars and workshops, as well as training, coaching, mentoring and tutoring in intercultural competence, intercultural development, personal development and artificial intelligence (AI) literacy.

Every programme is built on the seven Cultural Calibration Index™ dimensions and is delivered live, online or on-site, in English or German.

LiveOnlineOn-siteEnglishGerman
Built on01Context02Feedback03Disagreement04Hierarchy05Decisions06Trust07Time
01
For teams
Workshops & seminars
Format
Half-day or full-day · online or on-site

Interactive workshops and seminars in intercultural development and AI literacy. Participants learn:

how communication styles differ across cultures
why AI tools default to one culture, and how to spot it
how to write and prompt so AI works for the whole team
02
For organisations
Classes & training programmes
Format
Multi-session programmes

Structured classes and training in intercultural competence and AI literacy for organisations rolling out AI to staff. Includes:

a class series covering each of the seven dimensions
hands-on AI literacy exercises with the tools your staff use
a team Cultural Calibration Index™ profile to train against
03
For individuals
Coaching, mentoring & tutoring
Format
One-to-one sessions online

Personal coaching, mentoring and tutoring in intercultural competence, personal development and AI for professionals who use AI daily. Together we:

map your own communication profile
build your intercultural and AI skills step by step
calibrate your AI tools to the way you actually work
How to book
Start with a free 30-minute call.

Choose a workshop, class, training programme or coaching package. The format, dates and price will be confirmed for you or your team, followed by your registration details.

Live · online or on-site · English or German

A score, not an opinion.

1
Profile your people.

A short questionnaire and real writing samples show where your people sit on each scale.

2
Profile your AI.

We run a fixed set of real-world scenarios through the tools you actually use, and score every answer on the same scales.

3
Score the gap.

You get a fit score out of 100 for each dimension and one overall index.

4
Calibrate and re-test.

We rebuild your system prompts, custom instructions and guardrails, then run the same test again. You see the difference in numbers.

Illustrative example
Feedback
Your team
34
Your AI
81
Fit
53/100

Start with one person. Scale to the whole organisation.

Personal Index
For
Professionals who use AI daily
You get
Your profile, a score for your AI tools, calibrated custom instructions, re-test

Get my score

Team Index
For
Teams working across cultures
You get
Team profile with spread, team score, workshop

Score my team

Enterprise AI Index
For
Organisations deploying AI to staff or customers
You get
Audit of your assistants and chatbots, drift study, calibration roadmap, executive debrief

Talk about an audit

Your people are already writing with AI.

2026

AI drafts don’t just misfit. They reshape how people write, and the mismatch is greatest for anyone outside the AI’s default culture.

2 Dec 2027

Under the EU AI Act, obligations for high-risk AI, including AI used in employment, apply from 2 December 2027. Knowing how your AI treats different people is becoming part of responsible deployment.

The biography is the framework.

Austrian by birth, with a career across Switzerland, Scotland and the United States. My work sits where user experience, emotion measurement and applied AI meet. The Cultural Calibration Index answers one question: whose culture is encoded in the AI tools the world is rushing to adopt?

AI certificationUX & emotion measurementAT · CH · UK · US

Questions

Does it work with ChatGPT, Copilot, Claude or Gemini?+

Yes. We test the tools you actually use, and re-test when they update.

Isn’t this stereotyping by nationality?+

No. We profile your actual people, not their passports. Team results show the range, not one “national” average.

Is this a compliance audit?+

No. It gives you evidence about how your AI communicates, which supports your own governance work.

How long does it take?+

A Personal Index takes about two weeks. An Enterprise AI Index takes three to four weeks.

What if our AI changes?+

That’s why the index is re-runnable. You can re-test whenever your tools or models change.

What’s your AI’s score?

The first conversation is free. Thirty minutes, no pitch: what you’re using AI for, who it has to work for, and whether the index can help.


Book a discovery call